interactive retail brick and mortar store

What can you learn from Lush's retail strategy?

UK-born natural cosmetics brand Lush Cosmetics inhabits two worlds – the fun and the serious. On the one hand the company has managed to make buying, and using, relatively dull, essential items like soap and shampoo fun. On the other it’s a serious campaigner for major ethical issues, from animal testing to the environment, and…

data-driven logistics retail

International logistics for under $5.00? Say Hello to a new way of doing things

Is it time to say hello to a new online shopping concept? The folks behind ‘work-smarter’ office furniture manufacturer Autonomous seem to think so. Its new set-up, Hello, claims to offer high quality products at reasonable prices with one simple delivery option. The company calls it the ‘sweet spot of internet shopping’. So what exactly…

IoT - Retail Futures

25 top uses of the Internet of Things in retail

In retail, the ‘Internet of Things’ (or IoT) is the technology that will drive truly connected, omnichannel experiences. It’s the technology that connects a customer’s mobile to a store window, a sales assistant’s tablet to an e-commerce site, an RFID clothing label to a smart changing room. IoT is the relationship between harnessing detailed volumes…

Retail Sales - Staff Interaction

How to empower your retail staff

Empowering your retail staff equals a better shopping experience. Fact. For all of the advances in technology, when it comes to the physical store it’s your human staff that can make the biggest difference. Customers often choose to come in-store in order to get expert advice from staff, or try out products before they buy.…

Sennheiser - Popup Retail

The best of Insider Trends October 2017

  The clocks going back can only mean one thing, we’re officially on Winter time and that means we’re already writing our October round-up. This month is all about new innovation and from our time at Shoptalk Europe to our interviews with leading experts Carol Spieckerman and Taylor Romero, we’ve pulled out all the guns to…