We’ve teamed up with leading sales and service training company Imparta to bring you a very special exclusive retail breakfast event on 9th May.
Enable Your Retail Teams to be Transformed by Technology, Not Replaced By It is aimed at retail and CX leaders looking to make improvements to their organisation’s retail customer experience.
Our Head of Trends Cate Trotter and Imparta’s Chief Product Officer and customer experience specialist Nigel Webb will co-present the event looking at the latest trends in retail technology and how this impacts experience. They’ll provide insights and suggestions for how to transform your retail teams so they understand your customer journey and the different touchpoints for using technology to create amazing retail experiences. Equally, they’ll discuss how to avoid the disjointed, revenue-sapping customer experiences that take place when retail teams are not trained to work seamlessly with new technologies.
Find out more and register for free at https://imparta.com/events-and-webinars/enable-retail-teams-be-transformed-technology/
Date: 9 May 2018
Location: Museum of Brands, 111-117 Lancaster Rd, London W11 1QT