Free report - how to build omnichannel experiences for happy customers

Forget product and price – customer happiness is the new competition ground.


Learn how to build omnichannel experiences that make for happy customers in this new expert report.

omnichannel experiences for happy customers | Insider Trends - Retail Consultancy

Get the report

You know the importance of happy customers.

But do you know how to actually create retail experiences that make customers feel happy?

(Here’s a hint – happiness isn’t just down to what is being bought.)

After all, happy customers spend up to 140% more.

But that’s not the only benefit (although it is a compelling one).

Our new free expert report in partnership with retail technology leaders Red Ant reveals just how you can use omnichannel experiences to ensure customers are happy every time they buy.

Download your copy now for actionable insights that you can apply to four emerging customer behaviours – plus the often overlooked role of staff happiness in customer happiness.

Enter your email address below now to get your free copy instantly.


Your information will only be used to give you access to the report unless you also opt in to hear from Insider Trends and/or Red Ant, in which case we will also use your details to send you company updates, marketing and newsletters. You are under no obligation to do so and you can unsubscribe at any time.

Insider Trends and Red Ant take your privacy seriously.

You can find out how we use and protect your data in full here: