Retail strategy consultancy advisory - in store techInnovative, futureproof retailing does more than boost sales and profits.

They also elevate your brand, boost investment, secure free media attention and attract and retain top talent.


Insider Trends’ retail experts and technology consultants are well positioned to inform and support your business.


retail consultancy first hand observations• We’ve monitored best practice and innovation in global retail, online and off, for over 12 years

• Insider Trends is led by Cate Trotter, who was named one of Vend’s Top 50 global retail influencers in their most recent 3 surveys

• Our technology consultants have successfully led retail and ecommerce businesses

• We’ve helped A-list global brands define and refine their stores and strategies

• We’ve advised 50+ retailers, using data-driven insights

• We’ve scouted retail (and delivered retail safaris) in 15 cities across 5 continents, gaining first-hand understanding of what works and what doesn’t

• We are an impartial voice that can provide a fresh perspective – and one that isn’t afraid to ask the hard questions


gen z store customer workshop research consultancyOur consultancy services boost clients’ strategies and help them avoid expensive, time-consuming mistakes.



We help some of the world’s best-known retailers:


• Inform and inspire their teams with the best of global retail

• Ensure their initiatives give them the best ROI

• Address their blind spots, see their business differently and answer the hard questions, in order to develop a robust, futureproof business

• Connect with partners who can help them on the next step of their journey

• Assess competitors’ offers and find gaps where they can get ahead


Retail operations optimisation strategyThe below are some examples of how we help clients.

Everything we provide is a service – everything below can be adapted to your needs.

Just get in touch to start a discussion about how we can help. 

If you’d like to discuss your needs and shape the right package for you, feel free to call us on +44 20 7183 3785


“Insider Trends informed our decisions on the creation of our new salon and retail concept, brand and experience. Their processes helped us refine our customer journey, brand positioning, platform and strategy.

We wouldn’t have been able to do it on our own. They highlighted things we wouldn’t normally think of, sharing very enlightening information around best practice in retail.

We learnt a lot about personalisation, loyalty and what’s happening in other countries. Now we’ve got all the right systems in place, we’ve got a really significant point of difference against our competitors.

I’m hopeful that it’ll be a significant return on investment.”

– Cory Anderson, Managing Partner, Tommy Guns




Strategy call


The fastest, simplest way to apply our brains to your project.

We can review and upgrade your plans, and provide recommendations and introductions.

Fee: £200/hr

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Quick win sales growth plan


Tailored recommendations of 1- and 2-month projects that will quickly boost your sales and profits. Find out how to grow your sales by c. 8%.

Packages from £1,200 + VAT

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Quarterly trend and innovation update


Regular industry update and inspiration sessions. Keep your teams aligned, energised and informed on the developments that matter to your business.

Packages from £1,750 + VAT

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Innovation and best practice upgrade


Develop a world-leading action plan in a few hours. We’ll showcase inspirational examples from around the world, before helping you map your next and best move.

Packages from £4,985 + VAT

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Omnichannel audit and strategic recommendations


Unlock the potential of cutting-edge omnichannel operations. Let us show you what your business can really achieve and how to get there. Access the best of our team’s expertise, from our retail strategists to omnichannel platform experts.

Packages start at £5,985 + VAT

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Sustainability crash course


A bespoke session to inform and align your teams – and give you a clear, highly valuable way forward. We’ll help you identify the right sustainability initiatives and communication methods, before defining a clear plan to get it all done.

Fee: £9,485 + VAT

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Ongoing ‘personal training’ for retail excellence


All the benefits of booking a personal trainer at the gym, but for your retail team! We’ll support your team, hold them accountable and keep them at the top of their retail strategy game.

Fees from £1,500/month (normally £2,500/m)

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Futureproof retail strategy


Don’t be the next retailer to go out of business. We’ll look at your business with fresh eyes and challenge your colleagues, helping you develop a robust strategy to enhance short- and long-term results.

Packages from £19,985 + VAT

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Data-driven strategic recommendations


Be number one for the missions that matter. And do it through a handful of simple, specific actions.  This comprehensive, unique service blends eye-opening data with our strategic expertise.

Packages from £60,000 + VAT

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The Renaissance of Physical Retail


What impact will Covid-19 have on the long-term future of retail? Get a new perspective on your retail stores with this inspiring, data-driven session on how the role of physical retail is changing.

Fee: £2,500 + VAT

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Get in touch to discuss the support you need


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