NRF 2020 – Best of New York retail store safari. Book your slot now!

Looking for real retail insights at NRF 2020?   Theory is great. But nothing beats seeing the latest retail trends in action for yourself. Our guided Best of New York retail store safari will take you into the stores that are leading the way so you can experience the latest retail trends first-hand and understand…

Awear retail innovation fashion

Why Awear’s new vision for loyalty focuses on usage not purchase

One of the most interesting retail developments of last year was undoubtedly Tommy Hilfiger’s Xplore project. This range of smart-chipped clothing could tell when it was being worn and rewarded customers with points for each usage. While Tommy Hilfiger was the brand, behind-the-scenes the concept came from Awear Solutions. Focused on smarter engagement between brands…

Mumbai Retail - India Retail Safari

What’s happening in Mumbai’s retail scene?

With only 2-3% of people shopping online, the focus in India has always been on a bricks-and-mortar retail approach. But the way retailers are using their spaces is changing. Stores are moving away from the traditional hard-sell of their products to create a more meaningful shopping experience where customers can browse, discover and explore the…

Retail Trends - Future Of Retail

Digital Tech Trends Appearing In Under-the-Radar Industries

Image credit: Branch Messenger   Taylor Pipes, Industry Specialist and Editor of Shiftonomics at Branch Messenger, highlights unique mobile tech trends among under-the-radar industries that are creating meaningful experiences for consumers. While Americans continue to conduct a majority of their shopping (90 percent) in brick-and-retail stores, the lines are blurring as the technological advances and…

b8ta - Brick And Mortar Retail

How did retail service platform b8ta unexpectedly become globally known for its stores?

When we talk about discovery and experience in retail, we talk about b8ta. The company’s stores let shoppers discover, experience and buy all of the most innovative new products from creators all over the world. It’s like being plugged into all of the best start-ups, Kickstarters and innovators and getting to play with all their…

Augmented reality marketing. Hand hold

How digital tools can help streamline store operations and improve overall customer service and experience

In this guest post, Susannah Magers, Content Writer at Beekeeper, looks at how retailers can use tech advancements to their advantage. As children, one of the first lessons we are taught revolves around the notion of taking risks––testing out different variables to discover what happens. This is the definition of experimentation. Eventually, we learn to leverage…

Immedia - Retail Innovation

Music as a media opportunity – Immedia on why brands can use audio to reach their audiences

‘Where brands shake hands with fans’ is the tagline of Immedia, a company which is all about connecting brands and their audiences via the power of music. Its live in-store radio stations use a potent combination of music, conversation and entertainment to engage and sell to retailers’ audiences across all stores, but not through traditional…

Nordstrom - O2O retail

25 top brands using O2O retail initiatives

Image credit: Nordstrom   If you’ve not yet heard about Online-to-Offline, or O2O retail, then we highly recommend heading here to get the full low-down. In short, it’s the idea of using online channels to drive customers to offline physical retail spaces. Known for its power to revolutionise the way brands do retail, we take…

examples of AI in retail

The complete guide to AI in retail

  Artificial intelligence. AI. The stuff of sci-fi right? Well if sci-fi is about speculating what might be, then it could very well be right about AI (except hopefully for any terrible consequences). Because machines are getting super smart and that means big things for us all. But what is it? Artificial intelligence or machine…

Mobile Commerce Initiatives - Retail Innovation

Top 30 M-Commerce Initiatives

According to Statista, mobile commerce, or m-commerce, revenue worldwide has increased from $184 billion in 2014 to a projected $669 billion by the end of this year. That’s a lot of money. Combine that with the fact that as of 2016, according to Actinic, 86% of UK digital shoppers made a purchase through a mobile…

AI Retail Applications - Artificial Intelligence

50 Best AI Retail Applications

According to a study by Juniper Research, global spend on artificial intelligence or AI is expected to increase from an estimated $2 billion in 2018 to $7.3 billion per year by 2022. Pair that with the fact that, according to PointSource, 34% of consumers will spend more money online when AI is deployed effectively, and…

Spiritland - Audio Retail

How do you sell headphones like a luxury watch? Spiritland on bringing a new level of excellence to audio retail

Image credit Ed Reeve   ‘Come home to music’ is the tagline on Spiritland’s website. It’s a good choice as Spiritland is built around a deep love of music and music culture. Starting with a world-class sound system and an all-encompassing music policy, Spiritland has created a work, café, restaurant, retail and events space that…

Digital Catapult- Retail Innovation

Launchpad to success: Digital Catapult on early adoption of advanced digital technologies

What can digital tech do for the economy? Working with Innovate UK, the UK government’s innovation agency, Digital Catapult works to drive growth in the country’s economy by supporting digital innovation and transformation. It connects research and industry to speed up adoption of the advanced digital technologies changing the world. We spoke to CEO Jeremy…

Starbucks augmented reality retail innovation

50 best retail initiatives of 2017

Sometimes when looking forward it’s good to take a peek over your shoulder as well. There’s a lot that can be learnt from what’s come before, whether it’s triumphs, mistakes, or hints of what might be the next big thing. With that in mind we’ve rounded-up our 50 favourite retail initiatives of 2017 to set…

data-driven logistics retail

International logistics for under $5.00? Say Hello to a new way of doing things

Is it time to say hello to a new online shopping concept? The folks behind ‘work-smarter’ office furniture manufacturer Autonomous seem to think so. Its new set-up, Hello, claims to offer high quality products at reasonable prices with one simple delivery option. The company calls it the ‘sweet spot of internet shopping’. So what exactly…

IoT - Retail Futures

25 top uses of the Internet of Things in retail

In retail, the ‘Internet of Things’ (or IoT) is the technology that will drive truly connected, omnichannel experiences. It’s the technology that connects a customer’s mobile to a store window, a sales assistant’s tablet to an e-commerce site, an RFID clothing label to a smart changing room. IoT is the relationship between harnessing detailed volumes…

On-demand - 3d Printing

Top 40 On Demand & 3D Printed Products in Retail

Photo studio: Zuza Gronowicz and Barbara Motylińska   Developments in rapid prototyping and short-run production mean on demand and custom-made options for consumers are faster, more personalised and more cost-effective than ever. 3D printing is one-such rapid prototyping technology, re-thinking commonplace products as we know them from jelly candies to bicycle frames. Create-on-demand boasts impressive…

Mobile Shopping - Mobile Commerce

Luxury customers shop faster than you may think – with 2/3 preferring to shop via a mobile device

Photo by rawpixel.com​ on Unsplash     Duncan Keene of ContentSquare reveals some surprising new insights into luxury retail. Believe it or not, in today’s digitally driven world there are still some high-end luxury fashion brands where you cannot purchase online. Yes, there remain some challenges – such as getting one’s head around clicking the…

blockchain information retail tech

The complete guide to blockchain and retail

It’s almost ten years since you first heard the word ‘blockchain’. Conceived in 2008, the blockchain is among those much talked about new developments, but one that you may not have felt the effects of. Yet. Uptake of this disruptive technology is growing and major brands and tech companies are starting to explore what this…

Apple - Physical Stores

32 things you didn’t know about Apple

Apple’s continuing evolution sees a move away from retail norms. As a company its retail spaces are shifting towards the experiential. Apple is striving to bring together local communities and offer spaces that are both breathtakingly beautiful, with enviable design and magnificent engineering, but also a wealth of educational resource. Is there any better way…

F3G - Store Design

Formula for success – How F3G is using tech to create the retail set-up of the future

F3G were one of the most exciting companies at this year’s NRF. Their omnichannel-enabling digital technology is firmly focused on the retail store of the future. Making firm use of cloud technologies, the company has already proven its worth in helping True Religion take its online business to $50 million.   We spoke to CEO…

Robbies - Retail Space Design

50 Best Concept Stores Worldwide – 2017 Update

We continue to be surprised and inspired by new iterations of the concept store. Whilst a well-worn term, retailers worldwide are constantly rethinking the format. There are five storey department stores with ‘secret’ stockrooms for those in-the-know. There are gallery-stores that refresh with the seasons. Flower shops operate under the guise of a cafe. For…

Data Analytics - Retail Analytics

How to use Machine Learning to Sell Better

In this guest post from ELEKS’ head of omnichannel solutions Pavlo Khliust, he explores how retail is using machine learning, artificial intelligence and other developments to sell more.   As the shopping experience becomes more and more integrated, retailers tend to adopt an omnichannel sales approach. This means that a customer may seamlessly switch across…

Online Retail - Online Shopping

Retail Trends Factfile 2017: Ecommerce

Amazon now accounts for 26% of all online retail sales in US. (Harvard Business Review, 2017) 58% of UK traders surveyed enable customers to order online for collection in-store. (Internet Retailing UK, 2016) Online sales in the UK (excluding automotive fuel) increased year-on-year by 21.3% in 2016. (ONS, 2016) UK retailers saw a strong end…

Nedap - Tech In Retail Stores

Taking stock – Nedap explain how retail is waking up to RFID

Radio-frequency identification or RFID is not a new technology. But it is a powerful one. As more and more retailers wake up to its capabilities, the potential for inventory control and omnichannel grows. Leading the field is Nedap who has helped major names like River Island harness the benefits of RFID. Director of global sales…

BlessBerlin - Retail Interior Design

Home shopping: inside the secret shoppable living space of Bless Berlin

Bless is the ultimate ‘in-the-know’ brand. You’re more likely to hear about it from a friend then a big ad campaign. And if you want to visit its Berlin store then be prepared to first book an appointment, and second find it. Because the Bless Home is no ordinary store, but a fully functional apartment…

Simon Liss Omnifi omnichannel strategy

Omnifi’s Simon Liss talks IoT, Physical Web and ‘thin-layer’ in-store tech solutions

In their own words, Omnifi are “independent in-store innovators”. Using clever new technologies like Internet of Things (IoT), sensors and Physical Web beacons, the company helps physical retailers solve store challenges and offer better shopping experiences. Delivering this can include anything from strategy to technical build and design and leveraging in-house innovations, but every project…

In-store retail

5 of Amazon’s most interesting retail patents

  The Amazon name never seems to be far away when talking about innovation in retail. The ecommerce giant has launched some headline-grabbing initiatives in recent months including the Dash Buttons, Dash Replenishment Service and its Amazon Echo home assistant system. Most recently it has unveiled its idea for Amazon Go – a completely new…

Dalziel & Pow

Reinventing the wheel: Dalziel & Pow on helping Jaguar Land Rover shake up the car buying model

  London-based agency Dalziel & Pow (D&P) has an impressive track record when it comes to creating engaging brands and retail experiences. Following on from its groundbreaking work with Rockar, Simon Dixon’s (formerly of Dixon Motors) innovative new platform for car buying, and Hyundai, the company has launched a new digital showroom for Jaguar Land…

Top 50 Retail Tech Start-ups

50 Best Retail Tech Startups

  The retail tech startup scene is ever-changing. With new companies popping up all the time, it’s an impossible job to keep track of them all, let alone identify those startups that might cause real disruption in the sector. With this in mind, we’ve pulled together a list of the top 50 retail tech startups…

SmartAssistant

The right choice: CEO of SmartAssistant, Markus Linder on helping customers make better decisions

  Imagine your own personal shopping assistant helping you make the right decisions whatever you’re buying from wine to mattresses. Such is the idea behind SmartAssistant whose digital advisors are empowering customers to make better purchasing decisions, and get a more personalised service from retailers. Explaining the negative impact of decision fatigue, CEO Markus Linder…

travel-retail

Changing the world: Travel Retail Cooperation’s Hannes Koch wants to bring innovation to travel retail

  As the name may suggest, Travel Retail Cooperation is focused on travel retail. The company brings together a network of dedicated specialists and partners focused on retail and brand optimisation. With the aim of creating a long-term profitable travel retail business, Travel Retail Cooperation is keen to improve the customer experience for travellers and…

thoughtworks-retail-innovation

What customers really want: Ruth Harrison of ThoughtWorks talks about removing pain points through IT

  As a software company, ThoughtWorks’ goal is to deliver technology that not only answers its customers’ needs, but also revolutionises IT in industries. Ruth Harrison, Director of Retail Strategy – Europe, explains the importance of insight, personalising the shopping experience, and what forward-thinking retailers should be tackling next.     Can you describe what…

reinventing

The Retailers Reinventing What A Store Looks Like

Chez Moi – Image credit: Cate Trotter   Online shopping has changed the world of retail a lot. While it’s easy to focus on the negatives when it comes to the impact on physical stores, e-commerce has actually given retailers the opportunity to reinvent what these spaces are. This is because online is very good…

Kibo

Escaping retail’s graveyard: Kibo’s John Pincott on helping retailers enter the modern age

Any product, anytime, anywhere, in the way the customer wants it is the holy grail of omnichannel. Commerce platform Kibo is one company enabling this type of cross-channel integration, and helping retailers and brands achieve greater sales and efficiency. John Pincott, Managing Director EMEA, talks us through true omnichannel strategies, the gap between retailers and…

Innovations in Retail

Top 50 Innovations in Retail

Pop-up stores. Magic mirrors. Digital price tags. Are you keeping up with the latest tech trends? Shoppers have access to more information, available at their fingertips 24 hours a day, than ever before. It’s important for you to embrace the digital revolution. You can stay ahead of the game by empowering your customers. Giving them…

design

Green Room – Mike Roberts creates a case for design with a purpose

  Never underestimate the important role design plays in the retail experience. Green Room Design is an award-winning consultancy that helps brands create compelling physical spaces that resonate with customers. We talked to Mike Roberts, Chief Creative Officer of Green Room, about the importance of the customer journey and how technology in design doesn’t have…

Wearable Experiments

Wearable Experiments’ Billie Whitehouse on the fashion of the future.

She’s been described as the “female Elon Musk” and she’s shaking up wearables as we know them. We took the chance to talk to innovative designer and entrepreneur Billie Whitehouse, Founder of Wearable Experiments (WE:EX) about wearable technology, empowering the customer through their data, and upgrading your clothes. Could you describe what Wearable Experiments (WE:EX)…

Loyalty

Point of difference: Ecrebo’s Dr. Hassan Hajji and Phil Smith on why the next phase of loyalty will do away with multiple cards experience

  Specialising in point-of-sale marketing, Ecrebo enables retailers to provide targeted offers and communications to customers right at the till. We spoke to Dr. Hassan Hajji, Ecrebo’s Co-founder & CEO, and Phil Smith, Ecrebo’s Vice President of Sales & Marketing, about redefining loyalty, targeting offers for returns and how the next phase of loyalty will…

New York trend tours, New York retail safaris, New York retail trends

The Best of New York Retail Trends – Part 1

Trends in retail look different the world over. As we found out on a recent trip to New York, it’s a very different place to London. New York has an amazing array of personalised and customisable solutions. There’s also a real focus on building communities and offering event space. There are some fantastic high tech…

Omnichannel

What’s the Next Generation of Omnichannel?

  Omnichannel. Like it or not you can’t get away from the latest buzzword. All retail is chasing the truly joined-up continuous experience for customers. An omnichannel strategy brings together all the different ways customers like to shop in a consistent fashion. Brands have been working to seamlessly link up the buying experience across their…

marketplace technology

We talk to Benoit Feron from IZBERG about marketplace technology and how it’s gaining traction in the service industry

  A technical leader in e-commerce solutions for marketplaces, IZBERG Marketplace allows companies to enter the world of online selling and become e-business leaders. We talked to Benoit Feron, IZBERG’s Co-Founder and Head of Sales, Business Development and Public Relations, on the platform and ever-growing position marketplaces hold in retail.   Can you briefly clarify…

enhancing customer experience

RetailNext is enhancing customer experience – Bridget Johns shows how

  A market leader in Big Data solutions for brick-and-mortar challenges, RetailNext technology delivers comprehensive, real-time analytics that empowers worldwide retailers. We talked to Bridget Johns, Head of Marketing and Customer Experience at RetailNext, on the retailers using it to its fullest potential and how to enhance the in-store experience.   Can you describe RetailNext…

In-store analytics

Are loyalty marketing programs obsolete in the future of retail? Insights from Jesse Sandqvist of Seed

  Seed Digital Media is one of Finland’s digital loyalty marketing frontrunners, and help retailers design, build and automate effective loyalty programs. We talked to Jesse Sandqvist, the company’s Marketing Strategy Director, to find out more about Seed, integrating omnichannel and personalisation.   In one sentence, who you are and what do you do? I’m…

smart buildings, future of retail, retail tech, retail trends,

Creating smart buildings: an Insider interview with Stephen Wreford of Helping Buildings Think

Our latest Insider Trends interview features Stephen Wreford of Helping Buildings Think, a technology and service provider that helps buildings run more efficiently. We talk to him about creating smart buildings and the importance of never forgetting that solutions must always make sense.    Can you explain what Helping Buildings Think does in a way that…

retail trends, retail innovation, retail tech, car retail, pagani, audi, ZeroLight

ZeroLight: changing the way the world buys cars

Could you explain what ZeroLight does in a way that my grandmother would understand? ZeroLight changes the way the world buy cars. It’s an advanced car configurator that allows customers to explore and customise cars digitally in dealerships and online. It solves one of the biggest problems of new car sales, which is that the…

retail trends, future of retail, future of delivery, retail innovation, retail tech, Starship, delivery robots

How smart friendly robots can transform local delivery

  Set up and run by Skype co-founders Ahti Heinla and Janus Friis, Starship Technologies are leading a revolution in local delivery. Introducing “smart, friendly” delivery robots that travel the pavements alongside the general public, they know their location, can navigate pedestrian traffic and leave practically no environmental footprint. We talked to Allan Martinson, Starship’s…

Retail innovation

Retail Trends Factfile: Smartphones

When looking to make a purchase, US consumers use their phones for various aspects. 61% use it to compare prices, 50% use it to research different products, 46% use it to find the nearest store location and 13% use it to make a purchase. (TimeTrade, 2015) More than half of UK retailers (55%) have a…

Hussein Chalayan flagship store design retail trends interview 2016

Hussein Chalayan on his new flagship store, brand values and the importance of offline space

Chalayan is one of the most exciting and innovative contemporary luxury fashion brands. Since his Central Saint Martins graduation collection, which was buried with iron fillings in his garden to create an instant archaeological fashion site, Hussein Chalayan has been known for his theatrical use of technology and design. His Spring/Summer 2016 show featured a shower that…

Fitting Room, Retail tech trends, Future of Retail, Retail, Store Design, Tech, retail innovations, Omnichannel retail, retail trends, retail design

The Future Of The Fitting Room

  According to a study by Accenture, 70% of online clothing sales are returned due to them not fitting. With this in mind, it’s clear that the ability to try on products is an important one. An integral part of anyone’s retail experience is the fitting room, and getting it right, has recently become a…

OfferMoments, Retail tech trends, Future of Retail, Retail, Store Design, Tech, retail innovations, Omnichannel retail, retail trends, retail design

How OfferMoments are making billboards personal

Describing themselves as “two guys in a garage just building something,”Abdul Alim and Shahzad Mughal are the creators of OfferMoments. Introducing itself as “one of the scariest yet exciting things you’ll see in retail,”OfferMoments is a digital billboard that changes in response to an approaching user’s social media and outfit. We talked to Abdul Alim…

future of retail and wearable tech, apple watch, wearable tech, retail tech, retail trends, internet of things

The future of retail and wearable tech

Image credit: LWYang Although definitive sales figures for the Apple Watch haven’t been released, disclosures made by the company this week reveal that the product has reached more than $1.69 billion in sales. Not only that, a recent report by technology researchers Gartner have forecasted shipments of health and fitness wearables to reach 91.3 million…

topshop, omnichannel, retail marketing, retail innovation, future of retail, Topshop westfield

Why Omnichannel is the elusive Holy Grail of retail – and three retailers who have found it

Image credit: gigijin Omnichannel is the word on every retailer’s lips as devices of all kinds become more and more integrated into the ways of experiencing information around us. A recent study commissioned by Deloitte and Ebay acknowledges that the potential value of omnichannel usage within company sales strategies was worth up to £9bn in 2014 alone. But,…

5 companies changing social shopping

As mentioned in the Future of Retail event, the influence on social media channels on retail was somewhat inevitable. Not only do social networks such as Facebook want to make us shop, retailers are trying to create their own networks that will influence potential customers to buy. Social shopping combines product sharing and consumer influence…

ebay's wear time, retail analytics, changing room, future of retail, retail innovation,

Ebay’s wear time as a metric of buying intent

  Image credit: Pimthida What is eBay’s wear time? As CloudTags chart customer’s browsing as a measure of their intent to buy, we were interested to see that eBay’s “wear time as a metric of buying intent” was patented earlier this year – another subtle method of looking at the way at customer moves around a store – specifically…

google cardboard, retail trends, augmented reality in retail, retail innovation, future of retail, retail tech

Virtual and Augmented Reality in Retail

Google cardboard. Image credit: Maurizio Pesce Imagine being transported to your favourite store while staying in the comfort of your own home. Trying on jewellery without it physically being there. Or being able to see exactly how a new sofa would look within your living room. Oculus Rift and other Virtual Reality (VR) headsets expected…

Omnichannel retail, retail, tech, retail innovations, Delivery innovation, retail trends, retail design

Retail Innovation Factfile: Made.com

Retail innovation factfile: What is it? Made.com is an online-only furniture retailer that launched in 2010. The company sells high-end furniture from independent designers for up to 70% less than its competitors. It cuts costs by shipping items direct from the manufacturer to customer and selling online. Items are only manufactured once enough orders build…

Retail delivery innovation: On The Dot

On the dot is a new challenge to your average delivery service, putting customer convenience as their prime focus. We spoke to Laura-Jayne Winning, Sales and Marketing Manager, about retail delivery innovation and what she thinks differentiates On the dot from other delivery services. What is On the Dot’s vision? Our vision is to give consumers…

new innovation, retail innovations, Omnichannel retail, retail, tech, Delivery innovation, retail trends, retail design

How TrueStart encourages new innovation in retail

TrueStart invest in businesses that they think have strong potential and exciting concepts, combining investment capital with powerful ideas to build strong businesses. One of their most enthusing elements is that they have an investment hub, a space that breeds creativity thanks to its active and productive atmosphere. We spoke to Baz Saidieh, CEO, about…

trend strategy, openmarket, mobile retail, omnichannel retail, retail innovation, retail trends, retail trends in tech

Trend Insight: Oisin Lunny of OpenMarket

If you’ve read our fact file, you’ll understand the importance of mobile to retail. One company specialising in helping retailers to use mobile to engage with customers, suppliers and employees is OpenMarket. We spoke with Oisin Lunny, Senior Market Development Manager for OpenMarket, for our latest interview trend insight. Can you describe what OpenMarket does…

Omnichannel retail, retail, tech, retail innovations, Delivery innovation, retail trends, retail design

13 Companies Doing Omnichannel Retail Brilliantly

By Simi A. Mira What is omnichannel retail? “Omnichannel” means solutions that beautifully link up online, offline and mobile shopping. No store is solely offline any more – all offline shopping is influenced by online shopping, whether a brand has an online presence or not. Introduction to omnichannel retail The proliferation of online shopping in the…

Retail Strategy, retail, tech, retail innovations, Delivery innovation, retail trends, retail design

Retail Strategy: Interview with Ometria

Ometria is the go-to company for retailers when it comes to getting a deeper insight into their customers buying habits both online and in-store. We spoke with CEO, Ivan Mazour to get a greater understanding of the marketing automation platform and what he feels are the next trends for retail strategy and promotion. How would…

localz, retail trends, technology trends in business, retail innovation, john lewis

Insider Interview: Localz

We met Martijn Verbree, Director Europe, and Tim Andrew, the CEO and Co-Founder, of Localz at their offices on Tottenham Court Road. Tell us about Localz. We help large companies use location. We help them understand where their phones are and what they’re next to in the real world. They can then use that knowledge…

retail trends, retail design,trend tours, london retail, retail innovation,tech, ticked, Powatag

INSIDER INTERVIEW: DAN WAGNER OF POWA

We spoke to Dan Wagner of Powa about their bold and ambitious plans to change the way we shop, and their “revolutionary” Powatag. Can you describe what Powa does in a nutshell? Powa has three products. One is an ecommerce platform that allows retailers to sell products online. The second is a platform made up…

Insider Interview: Kristina Dimitrova of INTERLACED

Interested in fashion and tech? So are we, and so are INTERLACED – a company that aims to connect the people and organisations shaping the future of fashion. Ahead of the first INTERLACED 2015 event, taking place on 3 September, we spoke to INTERLACED founder and CEO Kristina Dimitrova to find out more. **Attending the INTERLACED event? Insider Trends are working…

Ted Baker &Moore retail design Commercial Road London.

Insider Trends: The Best of June

Here’s what you may have missed on the Insider Trends blog this June. Image credit: Ted Baker blog We did a round-up of recent retail openings showcasing London’s retail trends, including permanent ventures such as Pop Brixton and Ted Baker’s lifestyle and accessorises &Moore store, as well as pop-ups including We Built This City and The Basics Store. Our round-up…

Insider Interview: Shoprocket CEO Anthony Gale

Shoprocket CEO Anthony Gale: “The time is over for the closed tech game” Can you explain a little about Shoprocket for us? Over the past 10 years, eCommerce software development has completely stagnated. Solutions are complex and clunky, and as a result, not very user friendly. Shoprocket was built on the premises of delivering eCommerce…

A chat with Michael Langguth, Cofounder of Poq

Michael Langguth, Cofounder of Poq, image credit: Misha Terrett We spoke to Michael Langguth, co-founder of Poq (as described on their website “rocket fuel for retail”) at Heron Tower, London. Our favourite first question: how could you explain what Poq does in a way our grandmother could understand? Michael explains they “help retailers to engage with…

Qudini logo

Insider Interview: Qudini CEO Imogen Wethered

  In the latest of our series of interviews with innovators in retail, we spoke to Imogen Wethered, CEO of Qudini, about her company and future retail trends. How would you explain Qudini in a way my grandmother would understand? It’s a queuing management system – a digital version of all those times you would take…

Holition Open Day

Holition is an award-winning digital creative agency, providing exciting new technologies to retailers. You might have heard of their magic mirrors in San Francisco’s Uniqlo store, or  their holographic fashion show for Dunhill. They opened up their office this week and I went along to have a nosey at some of the most exciting and…

What is ZipZap?

ZipZap is a new startup, based at Level39, which is going to change the way we run eCommerce websites. Cash is the preferred method of payment for 54% of Americans, and 8 out of 10 consumers are uncomfortable sharing financial information online,so there is currently a large untapped market for online retailers. ZipZap set out…