Top 50 Retail Tech Start-ups

The Best of Insider Trends 2016

  It’s been another year at Insider Trends HQ and we’ve filled this blog with the best in brands, innovators and upcoming trends. It’s been our busiest yet so here’s to many more trend tours, retail coverage and new openings in 2017! Over the last 12 months we’ve covered everything from five things every retailer…

Simon Liss Omnifi omnichannel strategy

Omnifi’s Simon Liss talks IoT, Physical Web and ‘thin-layer’ in-store tech solutions

In their own words, Omnifi are “independent in-store innovators”. Using clever new technologies like Internet of Things (IoT), sensors and Physical Web beacons, the company helps physical retailers solve store challenges and offer better shopping experiences. Delivering this can include anything from strategy to technical build and design and leveraging in-house innovations, but every project…

In-store retail

5 of Amazon’s most interesting retail patents

  The Amazon name never seems to be far away when talking about innovation in retail. The ecommerce giant has launched some headline-grabbing initiatives in recent months including the Dash Buttons, Dash Replenishment Service and its Amazon Echo home assistant system. Most recently it has unveiled its idea for Amazon Go – a completely new…

Dalziel & Pow

Reinventing the wheel: Dalziel & Pow on helping Jaguar Land Rover shake up the car buying model

  London-based agency Dalziel & Pow (D&P) has an impressive track record when it comes to creating engaging brands and retail experiences. Following on from its groundbreaking work with Rockar, Simon Dixon’s (formerly of Dixon Motors) innovative new platform for car buying, and Hyundai, the company has launched a new digital showroom for Jaguar Land…

Retail Assortment

Is Your Retail Assortment Customer Proof?

  With all of the emphasis on digital transformation, store redesign, presentation techniques etc, omnichannel retailers (in my opinion) sometimes focus too little on the actual product assortment they are selling. This may result in an unnecessary increase in stock and disappointing KPI’s. So how do you know? Is your retail assortment customer proof and…

Top 50 Retail Tech Start-ups

50 Best Retail Tech Startups

  The retail tech startup scene is ever-changing. With new companies popping up all the time, it’s an impossible job to keep track of them all, let alone identify those startups that might cause real disruption in the sector. With this in mind, we’ve pulled together a list of the top 50 retail tech startups…

Retail marketplaces

Retail marketplaces – what you need to know

  With so much choice in the world of online shopping, from products to retailers, certain companies are using retail marketplaces to keep customers coming back to them. A recent report carried out by Mirakl, ChannelAdvisor, and Forrester Consulting “found that marketplaces — when operated effectively — are likely to boost customer loyalty, increase average…

Retail Design

The best of Insider Trends October 2016

  With Halloween now over, it’s certain we’re going to well and truly be plunged into the Christmas spirit from here on in and soon it will be a brand new year for even more retail trends – where has 2016 gone?! We’re even already on to forecasting 2025 in one of our October posts…

Retail strategy

YR Live: this time it’s personal

  Personalisation is a key buzzword for retailers. Yet it can be hard to know how to do this without installing a full tailoring service or an in-house artist in every store! YR Live are a company that have been helping with exactly that since 2008 by providing live printing services for companies like Selfridges,…

Retail Trends

New Retail Trends Speaker Showreel Launched

  The new speaker showreel from our Head of Trends Cate Trotter is now live – check it out:     Cate has spoken all over the world delivering private and public presentations at events such as ‘The Future of Business’ Conference (Oslo), the British Library (London), IFA (Berlin), EPDA ‘The Next Consumer’ Conference (Toulouse)…

SmartAssistant

The right choice: CEO of SmartAssistant, Markus Linder on helping customers make better decisions

  Imagine your own personal shopping assistant helping you make the right decisions whatever you’re buying from wine to mattresses. Such is the idea behind SmartAssistant whose digital advisors are empowering customers to make better purchasing decisions, and get a more personalised service from retailers. Explaining the negative impact of decision fatigue, CEO Markus Linder…

travel-retail

Changing the world: Travel Retail Cooperation’s Hannes Koch wants to bring innovation to travel retail

  As the name may suggest, Travel Retail Cooperation is focused on travel retail. The company brings together a network of dedicated specialists and partners focused on retail and brand optimisation. With the aim of creating a long-term profitable travel retail business, Travel Retail Cooperation is keen to improve the customer experience for travellers and…

flagship store

What is a flagship store?

  Ever wondered exactly what makes a space a ‘flagship’ store? The term itself comes from naval traditions, where the flagship vessel is the lead ship in a fleet. As such, it is usually the largest, most well-known or has the best weapons. In the same way, a flagship store is the lead store in…

concept stores

The Best of Insider Trends August 2016

  September is already upon us and the Summer retail experience nearly at an end, meaning it’s time for our monthly update on all things Insider Trends. First off why not check out the latest in London store openings and New York retail offerings? Or how about our round up of the 50 most beautiful…

thoughtworks-retail-innovation

What customers really want: Ruth Harrison of ThoughtWorks talks about removing pain points through IT

  As a software company, ThoughtWorks’ goal is to deliver technology that not only answers its customers’ needs, but also revolutionises IT in industries. Ruth Harrison, Director of Retail Strategy – Europe, explains the importance of insight, personalising the shopping experience, and what forward-thinking retailers should be tackling next.     Can you describe what…

concept stores

50 Best Concept Stores in the World

The term ‘concept store’ might be a popular one, but not all such stores are created equal. Here, we shine a light on 50 concept stores from around the world that define beautiful, whether that’s the store design and layout, the building itself, or the products they sell. Or in most cases –all three. Some…

reinventing

The Retailers Reinventing What A Store Looks Like

Chez Moi – Image credit: Cate Trotter   Online shopping has changed the world of retail a lot. While it’s easy to focus on the negatives when it comes to the impact on physical stores, e-commerce has actually given retailers the opportunity to reinvent what these spaces are. This is because online is very good…

Kibo

Escaping retail’s graveyard: Kibo’s John Pincott on helping retailers enter the modern age

Any product, anytime, anywhere, in the way the customer wants it is the holy grail of omnichannel. Commerce platform Kibo is one company enabling this type of cross-channel integration, and helping retailers and brands achieve greater sales and efficiency. John Pincott, Managing Director EMEA, talks us through true omnichannel strategies, the gap between retailers and…

Innovations in Retail

Top 50 Innovations in Retail

Pop-up stores. Magic mirrors. Digital price tags. Are you keeping up with the latest tech trends? Shoppers have access to more information, available at their fingertips 24 hours a day, than ever before. It’s important for you to embrace the digital revolution. You can stay ahead of the game by empowering your customers. Giving them…

London Retail Openings July 2016

This month the retail openings go from a store with no visible till points to somewhere with a VIP level for the most loyal of customers. We’ve rounded up the best of the bunch so please discover the latest in-situ retail trends for July 2016.   Dyson   Image Source   This month brings the opening…

design

Green Room – Mike Roberts creates a case for design with a purpose

  Never underestimate the important role design plays in the retail experience. Green Room Design is an award-winning consultancy that helps brands create compelling physical spaces that resonate with customers. We talked to Mike Roberts, Chief Creative Officer of Green Room, about the importance of the customer journey and how technology in design doesn’t have…

Wearable Experiments

Wearable Experiments’ Billie Whitehouse on the fashion of the future.

She’s been described as the “female Elon Musk” and she’s shaking up wearables as we know them. We took the chance to talk to innovative designer and entrepreneur Billie Whitehouse, Founder of Wearable Experiments (WE:EX) about wearable technology, empowering the customer through their data, and upgrading your clothes. Could you describe what Wearable Experiments (WE:EX)…

brand community

The best of Insider Trends June 2016

  Another busy month for us here at Insider Trends, researching and writing away to ensure we’re bringing you the latest in retail topics and connecting you with the key players inventing the future of retail. Here’s the round-up of expertise from June. “The High Street is dead, it has no future.” One of the…

Loyalty

Point of difference: Ecrebo’s Dr. Hassan Hajji and Phil Smith on why the next phase of loyalty will do away with multiple cards experience

  Specialising in point-of-sale marketing, Ecrebo enables retailers to provide targeted offers and communications to customers right at the till. We spoke to Dr. Hassan Hajji, Ecrebo’s Co-founder & CEO, and Phil Smith, Ecrebo’s Vice President of Sales & Marketing, about redefining loyalty, targeting offers for returns and how the next phase of loyalty will…

Micro Retail

The best of Insider Trends May 2016

  So we’re already nearly half way through the year and it’s been a fantastic first half for the Insider Trends team so far. Exciting news for this month in particular, as we didn’t just touch base on London retail trends. We also rounded up the best of New York retail and we’re pleased to announce…

New York trend tours, New York retail safaris, New York retail trends

The Best of New York Retail Trends – Part 1

Trends in retail look different the world over. As we found out on a recent trip to New York, it’s a very different place to London. New York has an amazing array of personalised and customisable solutions. There’s also a real focus on building communities and offering event space. There are some fantastic high tech…

Omnichannel

What’s the Next Generation of Omnichannel?

  Omnichannel. Like it or not you can’t get away from the latest buzzword. All retail is chasing the truly joined-up continuous experience for customers. An omnichannel strategy brings together all the different ways customers like to shop in a consistent fashion. Brands have been working to seamlessly link up the buying experience across their…

Big Data and the Internet of Things

Insights by Dagmara Lacka of Boldmind on the potential of Big Data and the Internet of Things

Described as “an Internet of Things company delivering smart city solutions”, Boldmind tailors strategies for organisations looking to unlock the wealth of data generated in the city between humans and their machines. Harnessing the potential of big data and the Internet of Things to drive impressive business growth, we talked to Dagmara Lacka, CEO and…

marketplace technology

We talk to Benoit Feron from IZBERG about marketplace technology and how it’s gaining traction in the service industry

  A technical leader in e-commerce solutions for marketplaces, IZBERG Marketplace allows companies to enter the world of online selling and become e-business leaders. We talked to Benoit Feron, IZBERG’s Co-Founder and Head of Sales, Business Development and Public Relations, on the platform and ever-growing position marketplaces hold in retail.   Can you briefly clarify…

enhancing customer experience

RetailNext is enhancing customer experience – Bridget Johns shows how

  A market leader in Big Data solutions for brick-and-mortar challenges, RetailNext technology delivers comprehensive, real-time analytics that empowers worldwide retailers. We talked to Bridget Johns, Head of Marketing and Customer Experience at RetailNext, on the retailers using it to its fullest potential and how to enhance the in-store experience.   Can you describe RetailNext…

In-store analytics

Are loyalty marketing programs obsolete in the future of retail? Insights from Jesse Sandqvist of Seed

  Seed Digital Media is one of Finland’s digital loyalty marketing frontrunners, and help retailers design, build and automate effective loyalty programs. We talked to Jesse Sandqvist, the company’s Marketing Strategy Director, to find out more about Seed, integrating omnichannel and personalisation.   In one sentence, who you are and what do you do? I’m…

smart buildings, future of retail, retail tech, retail trends,

Creating smart buildings: an Insider interview with Stephen Wreford of Helping Buildings Think

Our latest Insider Trends interview features Stephen Wreford of Helping Buildings Think, a technology and service provider that helps buildings run more efficiently. We talk to him about creating smart buildings and the importance of never forgetting that solutions must always make sense.    Can you explain what Helping Buildings Think does in a way that…

Retail safaris highlighting digital interactive displays and new store concepts

Retail trends for 2016: The year of Hyper Personalisation and Human-Centric Retailing

  “2016 will be the year where retailers’ confidence will catch up with the 21st century” Peter from Dandy Lab   Industry experts predict the biggest retail trends for 2016   Key retail trends for 2016 Hyper Personalisation Human-Centric retailing Mixed-reality systems Mobile focus Customer/User Experience Artificial intelligence Big data   Hyper Personalisation and Human-Centric retailing…

retail trends, retail innovation, retail tech, car retail, pagani, audi, ZeroLight

ZeroLight: changing the way the world buys cars

Could you explain what ZeroLight does in a way that my grandmother would understand? ZeroLight changes the way the world buy cars. It’s an advanced car configurator that allows customers to explore and customise cars digitally in dealerships and online. It solves one of the biggest problems of new car sales, which is that the…