Retail Trend Forecaster wanted for Insider Trends

We’re looking for a new retail trend forecaster to join our growing team! Insider Trends helps large retailers innovate and create world-leading, profitable retail ecosystems. We’ve helped Galeries Lafayette, Lindt, Marks & Spencer, Samsung, Chanel, EE, Unilever, L’Oreal, Lego (and many more!) understand what’s coming next in the world of retail and how they can…

IoT - Retail Futures

The Best of Insider Trends 2017

Christmas? Already? That can mean only one thing – it’s time for our annual round-up of all the things we’ve done at Insider Trends HQ over the course of 2017. Over the past twelve months we’ve filled this blog with the best in retail – everything from the best brands, innovators and innovations – all…

Customer Experience - Luxury Brand Store

50 Best Luxury Retail Stores

Image credit: Hedonism Wines   We’ve turned our attention to the world’s most luxurious retail spaces for best-in-class examples of premium store design, and exemplary customer service. From household labels (Louis Vuitton, Dior) to disruptive young upstarts (Shinola Detroit, Mast Brothers) these retail spaces are redefining what it means to create a ‘luxury’ customer experience.…

retail store design

Stop fighting progress: Sergio Mannino on why stores need to stop seeing the internet as the enemy

  Prada, Jessica Simpson, Lexus, Miu Miu – it’s a varied client list, but one that perfectly fits Sergio Mannino Studio’s approach. In founder Sergio Mannino’s own words – ‘a successful design is greater than the sum of its parts’. The New York-based multidisciplinary design firm creates retail spaces, interiors, and even furniture. With more…

Amazon Go - IoT

The best of Insider Trends November 2017

As we start to wind down for the Christmas period, we’re on to the last monthly round-up of the year. December will be a little quieter here at Insider Trends but we’ll certainly still be bringing you one of our most popular posts – our yearly round-up at the end of next month. For now,…

interactive retail brick and mortar store

What can you learn from Lush's retail strategy?

UK-born natural cosmetics brand Lush Cosmetics inhabits two worlds – the fun and the serious. On the one hand the company has managed to make buying, and using, relatively dull, essential items like soap and shampoo fun. On the other it’s a serious campaigner for major ethical issues, from animal testing to the environment, and…

data-driven logistics retail

International logistics for under $5.00? Say Hello to a new way of doing things

Is it time to say hello to a new online shopping concept? The folks behind ‘work-smarter’ office furniture manufacturer Autonomous seem to think so. Its new set-up, Hello, claims to offer high quality products at reasonable prices with one simple delivery option. The company calls it the ‘sweet spot of internet shopping’. So what exactly…

IoT - Retail Futures

25 top uses of the Internet of Things in retail

In retail, the ‘Internet of Things’ (or IoT) is the technology that will drive truly connected, omnichannel experiences. It’s the technology that connects a customer’s mobile to a store window, a sales assistant’s tablet to an e-commerce site, an RFID clothing label to a smart changing room. IoT is the relationship between harnessing detailed volumes…

Retail Sales - Staff Interaction

How to empower your retail staff

Empowering your retail staff equals a better shopping experience. Fact. For all of the advances in technology, when it comes to the physical store it’s your human staff that can make the biggest difference. Customers often choose to come in-store in order to get expert advice from staff, or try out products before they buy.…

Sennheiser - Popup Retail

The best of Insider Trends October 2017

  The clocks going back can only mean one thing, we’re officially on Winter time and that means we’re already writing our October round-up. This month is all about new innovation and from our time at Shoptalk Europe to our interviews with leading experts Carol Spieckerman and Taylor Romero, we’ve pulled out all the guns to…

Arnsdorf - Popup Store

Top 50 Pop-Up Stores

Image courtesy of Arnsdorf     The pop-up shows no signs of abating, and why would it? “Pop-up” has become a 21st century model for retailing, offering agile formats for brands to communicate specialist collections and collaborations. Temporary spaces are used to test new markets and express identity in new ways through installations and partnerships.…

Physical Retail - Retail Strategy

The best of Insider Trends September 2017

Hello October, long time no see! We can’t quite believe that we’re already nearing the end of another year and the Autumn leaves are well and truly here. It’s been quite the year for us here at Insider Trends and we’re still enjoying creating new content for you to help you on your retail journey.…

Customer Journey - Customer Care

Optimising Your Entire Customer Journey

Steve Conway explores how retail can optimize the customer journey from start-to-end in this guest post How many advertisements and marketing campaigns have you seen so far today? You probably don’t even know because there are so many companies vying for your attention at all times. As a customer you understand what it’s like to…

On-demand - 3d Printing

Top 40 On Demand & 3D Printed Products in Retail

Photo studio: Zuza Gronowicz and Barbara Motylińska   Developments in rapid prototyping and short-run production mean on demand and custom-made options for consumers are faster, more personalised and more cost-effective than ever. 3D printing is one-such rapid prototyping technology, re-thinking commonplace products as we know them from jelly candies to bicycle frames. Create-on-demand boasts impressive…

Burberry - Luxury Brand

30 things you didn’t know about Burberry

British heritage brand Burberry has disrupted the luxury industry, rewriting the rulebook across every traditional channel from runway to seasonal ad campaigns, e-commerce to in-store experience. It’s helped set ‘best practice’ for luxury brands navigating new territories across digital and social media, whilst retaining a prestige service. We’ve pulled together 30 of the best ideas…

The Best of Insider Trends August 2017

  It’s time for another round-up from Insider Trends, your favourite time of the month right? Now’s the time to have a read through and catch up on what you might have missed this month. Don’t forget to get in touch if you have something important to say!   Image credit: John Lewis   Retail…

Mobile Shopping - Mobile Commerce

Luxury customers shop faster than you may think – with 2/3 preferring to shop via a mobile device

Photo by rawpixel.com​ on Unsplash     Duncan Keene of ContentSquare reveals some surprising new insights into luxury retail. Believe it or not, in today’s digitally driven world there are still some high-end luxury fashion brands where you cannot purchase online. Yes, there remain some challenges – such as getting one’s head around clicking the…

Brick And Mortar Retail - Physical Retail

What is a department store?

The department store is one of the pillars of the retail industry, alongside the high street, shopping malls, independents and more. These large stores sell a wide range of different products, which are organised into different departments or categories. This makes the space easier to navigate and browse. Departments vary from store-to-store, but typically include…

Retail Design - Brick And Mortar Retail

50 best uses of visual merchandising in retail

Whilst retail design sets the stage, visual merchandising is the key to engaging the customer with great product. It’s an art and science that combines ergonomics, lighting, spatial awareness and styling to inspire product handling and upselling. From window displays to in-store set-ups, here’s our edit of 50 best-in-class examples (in no particular order) of…

Insider Trends job retail

General Manager wanted for Insider Trends

We’re looking for a General Manager! Insider Trends helps large retailers innovate and create world-leading, profitable retail ecosystems. We’ve helped Galeries Lafayette, Lindt, Marks & Spencer, Samsung, Chanel, EE, Unilever, L’Oreal, Lego (and many more!) understand what’s coming next in the world of retail and how they can boost profits. We pride ourselves on providing…

blockchain information retail tech

The complete guide to blockchain and retail

It’s almost ten years since you first heard the word ‘blockchain’. Conceived in 2008, the blockchain is among those much talked about new developments, but one that you may not have felt the effects of. Yet. Uptake of this disruptive technology is growing and major brands and tech companies are starting to explore what this…

Appear Here - Pop Up Retail

Popping up: How Appear Here brought its pop up retail model to New York

Often described as the ‘Airbnb of retail’, Appear Here connects brands looking to rent short-term retail space with landlords. Having helped to launched almost 4,000 shops in the UK this year alone, the company has just secured $12 million in funding from venture capital firms. What’s more, it’s continuing its international expansion with the introduction…

Apple - Physical Stores

32 things you didn’t know about Apple

Apple’s continuing evolution sees a move away from retail norms. As a company its retail spaces are shifting towards the experiential. Apple is striving to bring together local communities and offer spaces that are both breathtakingly beautiful, with enviable design and magnificent engineering, but also a wealth of educational resource. Is there any better way…

Bungalow 8 - Store Design

The Best of Insider Trends May 2017

  The future of retail is about customer experience and removing pain points, and that is exactly what Insider Trend’s May focus has been on. We’ve scouted out the leaders in retail, bringing the best customer service and providing the ideas for innovative concepts. Keep on reading for the best of Insider Trends May 2017.…

F3G - Store Design

Formula for success – How F3G is using tech to create the retail set-up of the future

F3G were one of the most exciting companies at this year’s NRF. Their omnichannel-enabling digital technology is firmly focused on the retail store of the future. Making firm use of cloud technologies, the company has already proven its worth in helping True Religion take its online business to $50 million.   We spoke to CEO…

Robbies - Retail Space Design

50 Best Concept Stores Worldwide – 2017 Update

We continue to be surprised and inspired by new iterations of the concept store. Whilst a well-worn term, retailers worldwide are constantly rethinking the format. There are five storey department stores with ‘secret’ stockrooms for those in-the-know. There are gallery-stores that refresh with the seasons. Flower shops operate under the guise of a cafe. For…

TIR - Popup Retail

The store where nothing is for sale – why The Inutilious Retailer gave everything away for free

When it comes to unusual retail models, a store that takes no money and gives away its stock is up there. The Inutilious Retailer was the brainchild of Adrian Wilson – part art project, part retail experiment, part retirement plan. With the store having closed its doors last year, we spoke to Wilson about the…

Data Analytics - Retail Analytics

How to use Machine Learning to Sell Better

In this guest post from ELEKS’ head of omnichannel solutions Pavlo Khliust, he explores how retail is using machine learning, artificial intelligence and other developments to sell more.   As the shopping experience becomes more and more integrated, retailers tend to adopt an omnichannel sales approach. This means that a customer may seamlessly switch across…

Online Retail - Online Shopping

Retail Trends Factfile 2017: Ecommerce

Amazon now accounts for 26% of all online retail sales in US. (Harvard Business Review, 2017) 58% of UK traders surveyed enable customers to order online for collection in-store. (Internet Retailing UK, 2016) Online sales in the UK (excluding automotive fuel) increased year-on-year by 21.3% in 2016. (ONS, 2016) UK retailers saw a strong end…

Nedap - Tech In Retail Stores

Taking stock – Nedap explain how retail is waking up to RFID

Radio-frequency identification or RFID is not a new technology. But it is a powerful one. As more and more retailers wake up to its capabilities, the potential for inventory control and omnichannel grows. Leading the field is Nedap who has helped major names like River Island harness the benefits of RFID. Director of global sales…

Omnichannel Strategy - Future Retail

Retail Trends Factfile 2017: Omnichannel

Conducting prior online research on the retailer’s own site or sites of other retailers led to 13% greater in-store spending among omnichannel shoppers in the US. (Harvard Business Review, 2017) 91% of US respondents who have picked up an online order in a store rated the experience “excellent” or “good.” (Internet Retailer, 2016) 40% of…

retail smartphones customer experience

Retail Trends Factfile 2017: Mobile

UK retailers saw an increase in online sales through smartphones and tablets up to 31% as more consumers are choosing to purchase via these channels. (KPMG, 2016)   US retail sales through digital channels (including mobile sales) increased by a massive 23% in 2015. (Harvard Business Review, 2017)   Visits to retail websites in the…

BlessBerlin - Retail Interior Design

Home shopping: inside the secret shoppable living space of Bless Berlin

Bless is the ultimate ‘in-the-know’ brand. You’re more likely to hear about it from a friend then a big ad campaign. And if you want to visit its Berlin store then be prepared to first book an appointment, and second find it. Because the Bless Home is no ordinary store, but a fully functional apartment…

Kat Von D Sephora retail design

Well designed: Global agency Sheridan&Co on the secrets of top retail design

As one of the world’s leading retail design agencies, Sheridan&Co has worked on projects for more than 150 top brands. Covering all aspects of retail design, from brand identity to stores, alongside its own engineering and production facilities, the company is in a unique position to provide 360 degree services to its clients.   Chairman…

store design store experience

Top 50 retail initiatives of 2016

While 2016 may have thrown some unexpected curveballs, both in retail and wider world issues, it was also a year of exciting new ideas. From fantastic pop-ups to incredible new tech and some amazing store openings, we’ve rounded-up our 50 favourite retail initiatives in 2016. With each chosen for its influential or inspiring properties, how…

LoS Alexa Pearson Amy Harte

Bright future: Lights of Soho sheds light on its multi-purpose space model

It’s a thriving specialist retail space, art gallery and private member’s club. With its focus on light art, Lights of Soho is somewhat unique among London’s retail offerings, while the multi-purpose nature of its space has given rise to a model that blends art appreciation with creation.   We spoke to Alexa Pearson, Exhibitions Co-ordinator…