future of retail workshops

The Best of Insider Trends 2018.

There’s just a week to go now until the big day and we’re hoping that you’re decking the halls with tons of shopping bags in preparation. However with the year coming to an end, it’s time for our annual round-up of all the things we’ve done at Insider Trends HQ over the course of 2018.…

Retail Trends - Future Of Retail

Digital Tech Trends Appearing In Under-the-Radar Industries

Image credit: Branch Messenger   Taylor Pipes, Industry Specialist and Editor of Shiftonomics at Branch Messenger, highlights unique mobile tech trends among under-the-radar industries that are creating meaningful experiences for consumers. While Americans continue to conduct a majority of their shopping (90 percent) in brick-and-retail stores, the lines are blurring as the technological advances and…

Salon 64 salon design

Why Salon 64 had to go back to 1664 for inspiration for its industry-changing salon-not-salon

Forget everything you think you know about hair salons. Described by owner, and celebrity hairdresser, Ricky Walters as “the Soho House of the hair and beauty world”, Salon 64 has moved the needle for the entire hairdressing industry since it opened last year. The space deliberately doesn’t look like a typical hair salon, but something…

L'Occitane 555 physical retail design

How do you reimagine a brand like L’Occitane?

You can’t hear the name L’Occitane en Provence, or L’Occitane, without thinking of the south of France. That’s how closely this beauty brand’s heritage is tied to its identity. Many of the natural ingredients used in its products are still sourced from its Provence home. With tradition such an important part of its brand story,…

Store Design - Retail Vm

Inside the magical retail design world of Gentle Monster

Image credit: Gentle Monster   We bloody love Gentle Monster. The South Korean company sells eyewear like no other brand. We’re not talking about its interesting and unusual frame designs, or its cool collaborations. It’s its stores that makes Gentle Monster stand-out. Each store is completely different to all the others in its network, but…

FIA - Future Of Fashion

The Best of Insider Trends October 2018

  Here in the UK, the clocks have just gone back and the days have become shorter; it can only mean one thing in the world of retail, Christmas is coming! While we get ready for one of the busiest shopping periods of the year, we’re still looking out for that innovative approach to retail.…

b8ta - Brick And Mortar Retail

How did retail service platform b8ta unexpectedly become globally known for its stores?

When we talk about discovery and experience in retail, we talk about b8ta. The company’s stores let shoppers discover, experience and buy all of the most innovative new products from creators all over the world. It’s like being plugged into all of the best start-ups, Kickstarters and innovators and getting to play with all their…

Cheerful female shopper texting on mobile phone

The Best of Insider Trends September 2018

  Pinch, punch, it’s the first of the month and we’re rounding up the best of Insider Trends for September. Which post did you enjoy the most? What would you like to see from us? Let us know in the comments.     Retail Concepts & Innovation We’re starting off this month’s highlights by talking…

Augmented reality marketing. Hand hold

How digital tools can help streamline store operations and improve overall customer service and experience

In this guest post, Susannah Magers, Content Writer at Beekeeper, looks at how retailers can use tech advancements to their advantage. As children, one of the first lessons we are taught revolves around the notion of taking risks––testing out different variables to discover what happens. This is the definition of experimentation. Eventually, we learn to leverage…

The Shop at Bluebird - Visual Merchandising

Flying high: Dalziel & Pow talk designing ‘the best store in London’ for The Shop at Bluebird

Part of the Jigsaw group, The Shop at Bluebird is one of London’s best semi-secret retail experiences – a must-go for those in the know. Offering a careful edit of high-end artwork, design, premium fashion and beauty, the space has been a draw on King’s Road for 12 years. Now though, The Shop at Bluebird…

Immedia - Retail Innovation

Music as a media opportunity – Immedia on why brands can use audio to reach their audiences

‘Where brands shake hands with fans’ is the tagline of Immedia, a company which is all about connecting brands and their audiences via the power of music. Its live in-store radio stations use a potent combination of music, conversation and entertainment to engage and sell to retailers’ audiences across all stores, but not through traditional…

retail store design

Top 50 retail design agencies

We love a well-designed store. Spaces that inspire and amaze and, of course, sell. And for every beautiful, well-functioning, experiential wonderland there is a team of people behind it. This is the retail design agency. Sometimes they work alone, sometimes in partnership, sometimes with the brand. Always they are reinventing the concept of the store…

Missguided - Retail Store Design

Love it or hate it you can’t ignore it: Dalziel & Pow on designing a high street presence for Missguided

With headlines dominated by retail store closures, you might think that any successful online brand will be breathing a sigh of relief regarding their own business strategy. And yet Missguided is one of many brands that is translating its online success to the high street and providing a much-needed breath of ‘retail’ fresh air in…

NikePlus membership loyalty

The Best of Insider Trends July 2018

Happy August retail lovers! Are you ready for your July round-up? Grab a cup of tea and make sure you’ve caught up on all things Insider Trends for the last month.   Retail Concepts & Innovation We’ve spoken about Online-to-Offline, or O2O retail, many times before but this month we decided to look a little…

Nordstrom - O2O retail

25 top brands using O2O retail initiatives

Image credit: Nordstrom   If you’ve not yet heard about Online-to-Offline, or O2O retail, then we highly recommend heading here to get the full low-down. In short, it’s the idea of using online channels to drive customers to offline physical retail spaces. Known for its power to revolutionise the way brands do retail, we take…

The role of measurement within Experiential… one size does not fit all

The importance of experience within retail is well-known, but how do you measure its success? Paul Stanway, Creative Director of brand experience agency XYZ, explains how it’s a matter of context:   Why do brands continue to invest multimillion-pound budgets into flagship stores and retail sites when respected e-commerce surveys and forecasts suggest double digit…

The best of Insider Trends June 2018

Welcome back to another new month at Insider Trends and another new round-up of all the best things we’ve had to offer over the past 30 days. We’ve been busy curating our top tips and retail inspiration for your reading pleasure so without further ado, take a look at our highlights below.   Image credit:…

Mobile Commerce Initiatives - Retail Innovation

The best of Insider Trends May 2018

A very happy June to you all – we’re officially six months into the year! While we’re saying hello to a new month we’re saying goodbye to another, which can only mean one thing – it’s time for our monthly round-up where you can read the latest in all things Insider Trends.      …

retail online to offline strategy

How to quickly win at O2O retail

If you believe the assertions that physical retail is dead, then the concept of online-to-offline commerce will seem pointless to you. After all, online-to-offline, or O2O, is all about using online channels to drive customers to physical retail stores. And what’s the point if the store is no more? Well, the Financial Times reports that…

examples of AI in retail

The complete guide to AI in retail

  Artificial intelligence. AI. The stuff of sci-fi right? Well if sci-fi is about speculating what might be, then it could very well be right about AI (except hopefully for any terrible consequences). Because machines are getting super smart and that means big things for us all. But what is it? Artificial intelligence or machine…

Mobile Commerce Initiatives - Retail Innovation

Top 30 M-Commerce Initiatives

According to Statista, mobile commerce, or m-commerce, revenue worldwide has increased from $184 billion in 2014 to a projected $669 billion by the end of this year. That’s a lot of money. Combine that with the fact that as of 2016, according to Actinic, 86% of UK digital shoppers made a purchase through a mobile…

The best of Insider Trends April 2018

  It’s officially May and we’re celebrating the first of the month like we normally do with our round-up of the previous month. Time to grab a cuppa and catch up on what you may have missed over the last 30 days. Let us know what you found useful.       Retail Concepts &…

AI Retail Applications - Artificial Intelligence

50 Best AI Retail Applications

According to a study by Juniper Research, global spend on artificial intelligence or AI is expected to increase from an estimated $2 billion in 2018 to $7.3 billion per year by 2022. Pair that with the fact that, according to PointSource, 34% of consumers will spend more money online when AI is deployed effectively, and…

Spiritland - Audio Retail

How do you sell headphones like a luxury watch? Spiritland on bringing a new level of excellence to audio retail

Image credit Ed Reeve   ‘Come home to music’ is the tagline on Spiritland’s website. It’s a good choice as Spiritland is built around a deep love of music and music culture. Starting with a world-class sound system and an all-encompassing music policy, Spiritland has created a work, café, restaurant, retail and events space that…

Digital Catapult- Retail Data

The Best of Insider Trends March 2018

While March has been a little dreary in terms of UK weather, we can say the exact opposite for the world of retail, with promise and opportunity coming through in abundance. We’re certainly starting to see a shift in retailers taking a different approach and our March content is aimed at spreading this advice and…

Digital Catapult- Retail Innovation

Launchpad to success: Digital Catapult on early adoption of advanced digital technologies

What can digital tech do for the economy? Working with Innovate UK, the UK government’s innovation agency, Digital Catapult works to drive growth in the country’s economy by supporting digital innovation and transformation. It connects research and industry to speed up adoption of the advanced digital technologies changing the world. We spoke to CEO Jeremy…

Part-time Project Manager and Support Officer wanted for Insider Trends

We’re looking for a part-time project manager and support officer (combined role) to join our growing team! If you’re methodical, switched on and a fast learner, you have everything you need to do this role. For more information and to apply visit https://www.insider-trends.com/pt-project-manager/ Insider Trends helps large retailers innovate and create world-leading, profitable retail ecosystems. We’ve helped…

retail startups - future of retail

Who are retail’s 26 ecommerce unicorns?

If you thought unicorns were only in fairytales, think again. In business unicorns are private start-up companies that are valued at $1 billion+. Almost as rare as unicorns then? Well maybe not. Venture capital tracking company CB Insights has put together a complete list of global unicorns. While there’s plenty of big names like Uber…

The Best of Insider Trends February 2018

Hello to March and if you’re in the UK, hello to the snow. We hope all of our readers are wrapped up warm! While we’re saying goodbye to February with our best of round-up, read on to find out all about our highlights from the National Retail Federation (NRF) Big Show and all the exciting happenings…

Concept Stores - Physical Stores

Top 10 London concept stores

Image credit: Dover Street Market   A lot of great concept stores have come and gone in London in recent years, but the idea of ‘buying a lifestyle’ is still strong. Customers remain drawn to concept stores that marry their lifestyle aspirations with a specially curated selection of products. As with everything in life, there…

Trainee Retail Trend Forecaster wanted

We’re looking for a new trainee retail trend forecaster to join our growing team! Insider Trends helps large retailers innovate and create world-leading, profitable retail ecosystems. We’re looking for someone keen and ambitious who wants to gain new skills and experience and grow with us. You’ll discover and research the world’s latest innovations in retail,…

Starbucks augmented reality retail innovation

50 best retail initiatives of 2017

Sometimes when looking forward it’s good to take a peek over your shoulder as well. There’s a lot that can be learnt from what’s come before, whether it’s triumphs, mistakes, or hints of what might be the next big thing. With that in mind we’ve rounded-up our 50 favourite retail initiatives of 2017 to set…