Awear retail innovation fashion

Why Awear’s new vision for loyalty focuses on usage not purchase

One of the most interesting retail developments of last year was undoubtedly Tommy Hilfiger’s Xplore project. This range of smart-chipped clothing could tell when it was being worn and rewarded customers with points for each usage. While Tommy Hilfiger was the brand, behind-the-scenes the concept came from Awear Solutions. Focused on smarter engagement between brands…

Dream Houzz interior design retail

One size does not fit all: how Design4Retail’s holistic approach is changing store design

Creating an engaging retail store is a difficult business. But retail design agency Design4Retail has a solid track record when it comes to ideas that succeed. Its holistic approach means it can work with retailers from initial brainstorming to final installation. It’s an approach that’s paid off for brands from Adidas to Toms to Lacoste…

luxury retail shopping

How Net-a-Porter is rethinking retail

Net-a-Porter is quite possibly the future of luxury retail. When it launched in 2000, ecommerce and luxury weren’t exactly obvious bedfellows. The high prices, questions around authenticity and the traditional high-touch in-store luxury service were among the reasons that people said customers wouldn’t buy luxury online.   Service-focused Net-a-Porter proved otherwise. Its carefully curated selection…

Mumbai Retail - India Retail Safari

What’s happening in Mumbai’s retail scene?

With only 2-3% of people shopping online, the focus in India has always been on a bricks-and-mortar retail approach. But the way retailers are using their spaces is changing. Stores are moving away from the traditional hard-sell of their products to create a more meaningful shopping experience where customers can browse, discover and explore the…