luxury retail shopping

How Net-a-Porter is rethinking retail

Net-a-Porter is quite possibly the future of luxury retail. When it launched in 2000, ecommerce and luxury weren’t exactly obvious bedfellows. The high prices, questions around authenticity and the traditional high-touch in-store luxury service were among the reasons that people said customers wouldn’t buy luxury online.   Service-focused Net-a-Porter proved otherwise. Its carefully curated selection…

Store Design - Retail Vm

Inside the magical retail design world of Gentle Monster

Image credit: Gentle Monster   We bloody love Gentle Monster. The South Korean company sells eyewear like no other brand. We’re not talking about its interesting and unusual frame designs, or its cool collaborations. It’s its stores that makes Gentle Monster stand-out. Each store is completely different to all the others in its network, but…